Description

How do you ask about clients’ cultural identities on your intake paperwork? Did you ever receive specific training about how to do this? In this Session we present our research findings about how clinicians ask for cultural identities on intake paperwork. We identify common issues, the implicit messages clients may receive from initial paperwork and practical solutions for making your intake paperwork more inclusive, accurate and affirmative with the aim of attracting and retaining underserved client populations.

Learning Objectives:

• Attendees will learn how to analyze the implicit messages their intake paperwork may be sending potential clients
  
• Attendees will be able to list and describe important factors to include on intake paperwork
  
• Attendees will gain the tools need to analyze their own intake paperwork so they are able to evaluate what changes may be needed and how to make such changes.

Speaker(s):

• Shannon M. Skaistis, MS, Doctoral Candidate, Marquette University
• Jennifer M. Cook, PhD, Assistant Professor, Marquette University
• Dhanya Nair, MS, Instructor, Health Career Opportunities Program, Marquette University
• Sydney C. Borden, BA, Marquette University, Clinical Mental Health Counseling M.S. Candidate