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Private Practice Owner’s Guide to Business Protocols and Human Resources Practices

Credits: None available.

Standard: Free
Members: $0.00


HPSO and the American Counseling Association have worked together to bring you a free CE session on us! This session relates to counselor private practice protocols and human resources practices. 

This interactive learning module will give private practice owners and staff members some valuable information regarding liability, policy and procedure development, and hiring practices. Practice owners and their staff will be able to better evaluate and improve their policy-making processes. 

There are 2 additional handouts that you can download to help with your practice (this material is part of the CE content).

Risk Management is an integral part of a counselor’s standard business practice. HPSO, in cooperation with its insurance underwriter, CNA, firmly believe that knowledge and preparation are the keys to protecting the well-being of clients and minimizing liability risk. This content is provided in part by HPSO and CNA and produced by the American Counseling Association.

Learning Objectives: 

  • Describe the importance of developing policies and procedures for owners of a private counseling practice.
  • Explain the risk management benefit of providing consistent supervision of subordinates in the private practice setting.
  • Describe key human resources issues as they apply to a professional counselor who owns and manages a private practice.

For content-related questions, please email Jennifer Flynn, Manager, Healthcare Risk Management at AON at Jennifer.flynn@aon.com. For counseling-related questions, please email John Duggan, Manager, Professional Development for ACA at jduggan@counseling.org.


  • John P. Duggan, EdD, Senior Manager, Education, ACA, American Counseling Association


  • 1.00 - Clock Hours
  • 1.00 - NBCC
  • 1.00 - CRCC
  • 1.00 - Ohio Hours
  • 1.00 - New York Hours
  • 1.00 - Washington Hours

You must be logged in and own this session in order to post comments.

Warren Schaeffer
1/2/19 8:30 am

This is very essential especially for school counselors. I feel we should be aware of these policies at large especially for students in crisis situations as well and with ongoing issues today.

Jennifer Place
1/4/19 11:51 am

How do I access the video? It is in my list of owned materials but I don't see a link to view the video.

Julie Killion
1/9/19 12:38 pm

I have the same issue as Jennifer, I do not have access to the video!

Kim Kavalsky
1/11/19 3:55 pm

I can't access the video either. I tried the Live Chat, but that didn't work as all representatives were busy.

Melanie Hubbard
1/13/19 2:12 pm

I saw the link for the video when I had redeemed this a few days ago but, now, I don't see it. At first, I thought I was the only one having this problem but, now, I see that others are having the same problem. :(

Marcie Harner
1/14/19 9:35 pm

I don't see video link or any handouts to download as mentioned.

Heather Olivares
1/26/19 7:17 pm

Can't find the video.....

Bonita Stockslager
2/1/19 12:32 am

Even though I am a volunteer licensed professional counselor for a small non-profit, I believe there should be better written policies, procedures and job description for the position. This has been very helpful in formulating recommendations in that regard to our board and admin staff. Thank you.

Stacy Keyser
2/7/19 9:03 pm

Where is the video for this? Thank you

Casey Sleppy
2/16/19 12:24 pm

I can't find any reading materials or the video. Where can I access these?

Halima Brown
2/20/19 2:57 pm

I cant find the video? how can i access it?

Karen Perry
2/20/19 3:11 pm

Same issue as the others - How do I access the video? It is in my list of owned materials but I don't see a link to view the video.

Ilea Scott
2/21/19 2:38 pm

I can't access the video or handouts either.

Kelly Taxter
2/22/19 9:35 am

Still no video?

Joanne Marino
3/2/19 3:55 pm

No access to video or handouts...is there a download of the video content that I could access?

Jennifer Meador
10/17/19 2:56 pm

I am unable to access any videos or notes as seems to have been the case for others...

Rosalind Sistrunk
10/19/19 6:38 pm

No access to course content.

G John Horvath
11/29/19 11:40 am

No materials.

Crystal Turner
2/24/20 11:18 am

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