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Free CE of the Month

ACA20201 - COVID-19 and Telebehavioral Health: Ethical Considerations During a Public Health Emergency

Credits: None available.

Standard: $32.00
Members: $22.00


*Counselors requiring New York State approval must contact ACA upon completion to obtain customized CE certificate*

In the face of a global pandemic, professional counselors are no longer limited to in-person, face-to-face interactions. The context of providing counseling services has changed abruptly, and now, telebehavioral health services (known as “distance counseling” in the 2014 ACA Code of Ethics) and technology have become central to the work of all practitioners. Many counselors-in-training, supervisors, and practitioners who are not yet competent in the delivery of this service have rushed to become knowledgeable about telebehavioral health and the use of technology resources in routine, daily practice. Counselors offering telebehavioral health services for the first time need to engage in training as quickly as possible. The American Counseling Association organized multiple training resources to help with this urgent need. This course provides a general overview of ethical issues.

Learning Objectives:

  • Introduce professional counselors to essential issues in Section H of the 2014 ACA Code of Ethics
  • Assist practitioners who seek to integrate telebehavioral health (distance counseling) and technology-assisted services during a public health emergency


  • John P. Duggan, EdD, Senior Manager, Education, ACA, American Counseling Association
Tags: Book Chapter


  • 1.00 - Clock Hours
  • 1.00 - Ethics Hours
  • 1.00 - NBCC
  • 1.00 - CRCC
  • 1.00 - New York Hours
  • 1.00 - Washington Hours

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Sandra Froese
3/31/20 5:53 pm

Very good information. My main concern during a pandemic with families confined to their homes, the incidence of domestic violence has the potential to rise. In a video conferencing session, the client needs a code word or signal that their intimate partner is abusing them.

Danilo Talusan
4/1/20 1:13 pm

Thanks for the generosity . . .

Marissa Pascual
4/1/20 6:18 pm

Thank you for the free offering. How do I attend the free sessions. I am from the Philippines. Shall i follow the Date and Time of the course session as posted here?

Generuth Bagaforo
4/1/20 10:39 pm

I am so grateful for this free course offering which is very relevant.

4/2/20 9:06 am

I commend ACA for this free offering. It is very timely for counselors!

Alleli Jill Barberan
4/2/20 10:57 pm

This is a very timely offer! Generous!

Julienne Rose Saballa
4/2/20 11:49 pm

Thank you very much for this great opportunity to continue learning and enhancing our profession amidst the covid19.

Caroline Lamoste
4/3/20 8:41 am

Thank you for the generosity.

April Maderas
4/3/20 10:50 am

Thank you for the knowledge.

Roselyn Furlow
4/3/20 11:46 am

Good info. I'm not currently providing TMH counseling but the community agency I work for is looking to put that in place. I work exclusively with victims of domestic violence and have many concerns about how to safely deliver those services in a virtual platform. I gathered some really good ideas via this reading and will continue to research additional methods on how to deliver services safely and effectively.

Myreen Cleofe
4/3/20 12:51 pm

I really appreciate the information shared from this session. It is very relevant. Thank you.

Martha Iskyan
4/3/20 2:33 pm

Where do i find the post test? Thank you. Martha Iskyan

Sheila Marie Hocson
4/3/20 4:19 pm

Much thanks as always for your kindness and generosity for us Filipino Philippine Guidance and Counseling Association Counselors from the ACA West branch. More power ACA.

Myra Bersoto
4/4/20 1:23 am

I find it very comprehensive and helpful. Thank you.

Maria Cristina Firmante
4/4/20 11:30 am

I am grateful to had this free training. I am a registered guidance counselor from the Philippines and this is very timely in addressing the needs of the students. We are all experiencing a difficult time due to the pandemic (covid-19) and as a counselor it is also our due to be help and extend our profession to those who are in need, ot only to our stakeholders but for the frontliners and others who are in distress. Kudos, ACA! Stay safe and healthy. God bless us all.

Josie Lapid
4/4/20 12:08 pm

The information shared in this sessions is relevant and timely. Thank you very much for your generosity to Filipino Counselors.

Eva Pacayra
4/5/20 3:16 am

With the pressing situation and the call for "social distancing," health providers like counsellors, therapists, psychologists still could provide services through the use of technology. Provided that they are competent enough to render services.

4/5/20 6:40 am

Thank you very much. Very helpful as a refresher. Informative.

Rosaida Rivadulla
4/5/20 11:46 am

I am very grateful for this free training. I can use the information that I learned once allowed to serve as volunteers in counseling the frontliners here in the Philippines. Thank you so much for your generosity. I hope to get my certificate.

Allysa Mae Buisa
4/5/20 12:02 pm

Good job! It would greatly help me conduct online Psychosocial Support and Psychological First Aid to those who would need it amidst Covid-19 pandemic. Thanks for making it free :)

Yolanda Perkin
4/6/20 12:15 am

Why can't I see the information?

4/6/20 1:26 am

I learned so much from the topic. Very timely. Thank you ACA, Dr. Duggan

Dynehgre Casasola
4/6/20 4:08 am

Hi, this online course/training is really helpful for many professionals, like us. By the way, Is there a possibility that we can see the result of our exam? Thank you. Keep safe and stay covid-free.

Aileen Tranquilo
4/6/20 4:57 am

Very informative and helpful..thanks ACA and Dr. Duggan...

Livien Ciabal
4/6/20 7:12 am

Thank you so much for this wonderful online learning experience!

Erica Thompson
4/6/20 3:32 pm

Very informative training. Thank you for providing this information for free

Liezel Francisco
4/7/20 2:26 am

Thank you for those free articles , but I could n9t take the test... Pls.I want to have an access to take and pass.the test in order to gain a free certificate.

Brittany Cephas
4/7/20 2:44 am

Learned valuable information about telehealth! I will be sure to consider this information while working with clients. Thank you.

Renelyn Salcedo
4/7/20 7:51 am

Very timely and helpful especially for those who are planning to conduct online counseling.

Mark Silveira
4/7/20 10:36 am

Very comprehensive review of salient details. Will keep for reference purposes.

Jennifer Vergara
4/8/20 12:16 am

The topic is very helpful. Counselors needs to be equipped not only with the counseling trends but also be sensitive on what's happening about the society in all aspect of ourlives. Thanks

Ladylyn Javier
4/8/20 12:38 am

Thank you very much for this free offering. It's a great opportunity for this online training which really enhanced our profession. More learnings from this site.

Charlotte Jones Badrina
4/8/20 1:08 am

Very timely and informative! Thank you for this opportunity!

Joann Casinillo
4/8/20 3:48 am

Thank you for this. It is very informative .

Anthony Bass
4/8/20 7:10 pm

This is a great comprehensive presentation of necessary information for those of us who are developing a Telebehavioral Health platform during the COVID-19 crisis and for moving into the future. The information has helped me to feel more comfortable moving forward by gaining a more clear understanding of ethical, legal and liability issues in general. I was introduced to how to get a platform started during my EMDR supervision and decided to get more formal training and exposure from different sources. Thanks for the free opportunity and increasing my knowledge in this area.

Stanley Clark Dipay
4/9/20 9:54 am

thank you for this it is very timely.

June De Leon
4/9/20 9:59 am

I would like to express my utmost gratitude for this course. I would like to know how I can avail the other trainings, im really interested. thanks so much again.

Myla Pilar Pamplona
4/10/20 3:18 am

Thank you for providing a very informative and relevant material for counselors during this pandemic. I'm looking forward to other sessions and lectures.

Marie Ellami Refuerzo
4/12/20 9:15 am

thank you very much for this much needed information. I am a practicing psychologist and counselor as well as professor in psychology and counseling here in the Philippines. We are experiencing concerns over our students who are manifesting mental health concerns given the situation that they are unable to leave their homes and physically connect with friends. Others are also stranded in our city as they are not allowed to travel back to their home cities or towns and are away from family. Others expressing their growing anxieties. This handouts provided in this free online continuing education surely is very useful for me. We experience some limitations to the use of technology as some students are unable to access an internet connection, hence even the use of electronic communication that is heavily dependent on an internet access is not possible. I and some of the student I talk to use mobile phones instead and call to them is the most reliable way to reach my students. Thank you very much for the guidelines to consider. my voice at the end of the line, somehow provides some comfort to my students and a feeling that they are not alone. I bear in mind the guidelines and ethics as mentioned. Salamat and Mabuhay!

4/13/20 5:40 am

This has been a worthwhile learning activity. Thank you so much for the generosity and the commitment to assist counselors in their continuing education.

4/13/20 6:33 am

I am so grateful for this Session. During this pandemic when we are not allowed to conduct face to face counseling, this session gave me hope and strength that I can still be of help to my clients and those who will be referred. God Bless and more power from the Philippines!!!

Gay Mataganas
4/18/20 10:56 am

Thank you! A much needed information.

Yasmin Tucker
4/19/20 5:57 pm

Thank you for the information! I appreciate the relevent resources. This will improve my private practice immediately.

Armi Lovelle Diaz
4/20/20 3:14 am

This is very informative and relevant in our present condition. Thank you for this free courses you offered.

Marvin Lunar
4/20/20 4:02 am

Thank you ACA for this course which is very relevant in our situation today. More power ACA!

Gwen Francisco
4/21/20 5:32 am

Thank you for this timely needed information for us counselors.

Analyn Roquita Ripotola
4/24/20 2:32 am

This topic is more than gaining knowledge or learning innovative skills but a meaningful realization as a counselor that difficult times will always provide us a guide how to stretch kindness and compassion to those in need. Distance counseling using technology will not prevent us to offer our services . We continue to grow in sharing to humanity no matter how the world will be modernized. Creativity + resourcefulness = Gratefulness .

4/27/20 10:37 am

This topic is very timely. The materials provided are very comprehensive. I've learned a lot. Thank you very much for this.

4/27/20 11:02 am

Very informative. Thank you very much..

Esmeralda Amos
4/27/20 12:05 pm

Thank you for providing this free course. I found it to be timely and to have good information. EMA

Warren Schaeffer
5/1/20 2:24 pm

Thank you so much for the information. M

Lora Corpstein
5/20/20 5:51 pm

Thank you for the CEU opportunity! I am a School Counselor and this has become a very relavant topic of discussion!

Laurie Ferreri
5/22/20 1:27 pm

Useful information, thank you!

Jerome Constantino
5/25/20 8:31 am

Thank you Dr. John P. Duggan for a prompt response to the current world crisis. Thank you ACA for extending the invitation to Dr. Duggan. It is in a time like this pandemic that I am personally at a loss on how to serve our clients. Together with three female guidance counselors, I am serving around 4,000 Filipino students (and about a hundred non-Filipino students) here in Doha, Qatar. Sharing your expertise with us is an encouragement that our small contribution can still be of help. More power!

Tanheya Small
7/7/20 7:59 pm

Thank you for this. I learned relevant information about telebehavioral health and how it has shaped counseling during this pandemic. As a graduate in training, this information will help me understand my future course work.

Jessica Saigh
8/28/20 2:56 pm

This information was very useful, especially the discussion of confidentiality. I work with survivors of domestic violence, so their personal privacy and safety is definitely a priority.

Misty Green
9/23/20 1:54 pm

Thank you for this updated information. Very relevant for what is going on today.

Christy Donley
11/5/20 3:32 pm

Is there a link for the post test? This was extremely relevant right now.

Nacosha CavinessAnderson
11/7/20 1:15 am


Ashonda Swift
11/11/20 6:36 pm

Thank you for providing this valuable information and for sowing into the counseling profession.

Joan McKenzie
11/20/20 11:51 am

Information provided is very valuable in this current season.

Kristine Wilson
11/30/20 10:34 pm

I appreciate you offering this course as a free CE course, as I wanted to review the guidelines to make sure I am doing everything that I need to be doing. Thank you!

Kimberly Carlin
6/16/21 8:00 am

Ho do I get the video and test for this? Thank you!

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