*Counselors requiring New York State approval must contact ACA upon completion to obtain customized CE certificate
Counselors receive a high level of education before they may treat clients, but they do not always learn about how to run a successful business. This webinar is the first in a series of seven to help private practitioners start and improve their businesses. Stephanie Adams, M.A., LPC, presents tips on how counselors can turn a discussion with a questioning caller into a regular client. Ms. Adams discusses the pre-call factors that counselors can influence to increase their chances of a better conversation before speaking with potential clients. She also provides an overview of a four-step technique counselors can use to encourage new callers to schedule their first appointment. Ms. Adams works in private practice in Texas and is the founder of a social networking site for new counselors called BeginningCounselor.
Summarize the basic tenets of Stephanie Adams, MA LPC webinar presentation, From Call to Client: Effortlessly Turning Information-Seekers Into Regular Clients.
Discuss the pre-call factors you can influence to increase your chances of a better conversion before your client ever picks up the phone.
Provide an overview of the simple, four-step technique you can use to turn almost any call into a new client appointment.