One aspect of creating a successful counseling relationship is to ensure a connection between the counselor and the client. Ryan Thomas Neace, M.A., LPC, NCC, CCMHC, argues that “impersonal methods” such as voicemail and websites can alienate clients and make it more difficult for a counselor to form that level of trust and professionality that is crucial in the counseling relationship. In this webinar, Mr. Neace discusses the importance of answering the phone and making a direct, personal connection with people as the primary way to recruit new clients. Mr. Neace has worked in private practice in Missouri and Virginia, and he founded CounselingInternships.com. This is the sixth webinar in a series of seven focusing on how private practitioners can improve their businesses.
Summarize the basic tenets of Ryan Thomas Neace MA, LPC, NCC, CCMHC webinar presentation.
Discuss the primary pathway to new clients .
Provide insight on the importance of Clinicians answering the phones.
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