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ACA325 - What do we know, or think we know, about how counseling works? and What counselors believe matters most - and why their clients disagree

Mar 30, 2018 7:36am

Credits: None available.

Standard: $32.00
Members: $22.00


Source: Relationships in Counseling and the Counselor's Life by Jeffrey A. Kottler and Richard S. Balkin

Let's acknowledge at the outset that there are decades of empirical research, not to mention practitioner anecdotes, to support the power, influence, and efficacy of counseling. This is true across a number of theoretical orientations, clinician styles, contexts, clinical specialties, diagnostic issues, and client problems. However, in spite of the confidence we might feel in the power of our profession to improve the quality of people's lives, as well as to address their most challenging difficulties, we are by no means all in agreement as to why it works.In this initial overview of what we know, or at least what we believe may be the case, we review some of the consensual assumptions and common precepts about what most consistently produces the most satisfying outcomes - for both clients and their counselors.


  1. Understand operating assumptions and precepts about relationships in counseling
  2. Examine major determining factors for successful counseling outcomes


Category: Book Chapter


  • 1.00 - Clock Hours
  • 1.00 - NBCC
  • 1.00 - CRCC
  • 1.00 - Ohio Hours

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Warren Schaeffer
3/1/18 4:50 pm

I am reading and trying to submit it even after correcting it with the answers and it still says incorrect. I think they are correct.

Teresa Aichinger
3/2/18 11:38 am

I thought it was very informative

Warren Schaeffer
3/2/18 5:08 pm

I did as well, but I am having a problem submitting Ms. Aichinger because the answers I am selecting seem to be correct, but says there are not.

Allison Heaton
3/6/18 3:54 pm

i am having the same issue with incorrect answers and i know they are correct. hmmmm

Jules Blue-Bailon
3/7/18 1:17 pm

Having trouble submitting results.

Warren Schaeffer
3/9/18 11:47 am

I am glad to know I am not the only one that is having this issue.

Helen Shantz
3/13/18 2:04 pm

this ceu is a repeat of the free one offered in Dec. 2016 please advise

Fayette McDonald
3/13/18 3:55 pm

Having trouble submitting exam

Jill VanOrder
3/13/18 4:28 pm

I kept failing the exam but the answers I was using seemed correct according to the reading.

Raysa Creque
3/14/18 11:24 pm

I am not sure if the test went through could not find a submit field at end of the test. Information was helpful.

Heather Rowley
3/25/18 4:57 pm

Same issue as everyone else

Mary McWillie
3/27/18 2:31 pm

will not accept my results as the scoring is off

Mary Meehan
3/29/18 3:02 pm

I cant even find the course.

Patricia MacDonald
5/23/18 7:59 pm

I apparently earned 1 credit. When I went to CE information, and hit Print Certificate, I was brought back to original offering of the course. I am not able to print my certificate.

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