*Counselors requiring New York State approval must contact ACA upon completion to obtain customized CE certificate
Technology can be a useful tool in many counselors’ practices if it is utilized correctly. Rob Reinhardt, M. Ed., LPCS, NCC, worked for many years in the information technology field before becoming a counselor, and in this webinar he discusses how to implement technology to reduce costs and increase efficiency in private practice. He draws particular attention to HIPAA/HITECH rules, regulations, privacy, and compliance. Dr. Reinhardt is the CEO of Tame Your Practice, a private practice consulting firm, and he writes the “Tech Tutor” column in the American Counseling Association’s Counseling Today magazine. This is the third webinar in a series of seven focusing on how private practitioners can improve their businesses.
Summarize the basic tenets of Rob Reinhardt, LPCS, M.ED., NCC webinar presentation.
Discuss how to implement technology to reduce costs and increase efficiency in your private practice.
Discuss HIPAA/HITECH rules, regulations, privacy and compliance.
*Counselors requiring New York State approval must contact ACA upon completion to obtain customized CE certificate
The 2014 ACA Code of Ethics contains a new section on distance counseling, technology, and social media. The code provides ethical considerations and guidance for the use of these mediums in the profession and with clients. Michelle E. Wade, LCPC, and Jeannette Baca, Ph.D, LPCC, discuss why this new section was needed in the code and provide examples of technologies currently being used within the mental health profession. Their presentation will assist participants in developing protocols for working with these new technologies. Ms. Wade is a doctoral candidate from Argosy University–DC whose dissertation focuses on social media and counseling. Dr. Baca served as president of the New Mexico Counseling Association and was Ethics Chair for six years.
Summarize the basic tenets of Michelle Wade, MS, M.Ed, NCC, LCPC and Dr. Jeannette Baca’s webinar presentation: Distance Counseling, Technology, and Social Media.
Discuss Ethical Considerations, and reasoning behind including Section H in the 2014 ACA Code Ethics .
Provide examples of technologies currently being used within the mental health profession
Issues of payment are complex subjects for counselors because, in addition to being a practical concern, counselors must also be mindful of the ethical and legal regulations that can affect payment. Burt Bertram, Ed.D., discusses fees as well as fee-splitting, bartering, gifts, and other billing issues. Participants will learn best billing and business practices to ensure they are adhering to both their state’s legal regulations and the 2014 ACA Code of Ethics. Dr. Bertram is a mental health counselor in private practice in Florida and is a co-author of the American Counseling Association’s bestselling book, The Counselor and the Law.
Summarize the basic tenets of Dr. Burt Bertram’s webinar presentation: Fees, Fee-Splitting, Gifts, Bartering & Other Billing/Financial Issues.
*Counselors requiring New York State approval must contact ACA upon completion to obtain customized CE certificate
Counselors receive a high level of education before they may treat clients, but they do not always learn about how to run a successful business. This webinar is the first in a series of seven to help private practitioners start and improve their businesses. Stephanie Adams, M.A., LPC, presents tips on how counselors can turn a discussion with a questioning caller into a regular client. Ms. Adams discusses the pre-call factors that counselors can influence to increase their chances of a better conversation before speaking with potential clients. She also provides an overview of a four-step technique counselors can use to encourage new callers to schedule their first appointment. Ms. Adams works in private practice in Texas and is the founder of a social networking site for new counselors called BeginningCounselor.
Summarize the basic tenets of Stephanie Adams, MA LPC webinar presentation, From Call to Client: Effortlessly Turning Information-Seekers Into Regular Clients.
Discuss the pre-call factors you can influence to increase your chances of a better conversion before your client ever picks up the phone.
Provide an overview of the simple, four-step technique you can use to turn almost any call into a new client appointment.
*Counselors requiring New York State approval must contact ACA upon completion to obtain customized CE certificate
Counselors often excel in their chosen field, but they may not always succeed in the crucial area of sales and marketing, which they need to know in order to run a successful practice. Deborah Legge, Ph.D. CRC LMHC, introduces participants in this webinar to the idea of the sales cycle and how they can use it to recruit new clients. She discusses the importance of credibility, likeability, and trust as conduits to winning over clients, and she provides examples of sales cycles, with tips on how counselors can make their own. Dr. Legge has been in private practice for over 20 years and is a private practice consultant and mentor. This is the fourth webinar in a series of seven focusing on how private practitioners can improve their businesses.
Summarize the basic tenets of Dr. Deb Legge CRC, LMHC webinar presentation.
Introduce the Sales Cycle and how to utilize it in order to get more clients and business.
Provide examples and assist in creating your own Sales Cycle.
*Counselors requiring New York State approval must contact ACA upon completion to obtain customized CE certificate
How can counselors create a comfortable, safe space for their clients? Janis Manalang, M.A., LPC, discusses how counselors can use office location, set-up, and décor to create a soothing atmosphere to make clients feel calm and welcome. She also emphasizes good customer service and provides examples of how counselors can improve their customer service quality. Ms. Manalang is the founder/CEO/director of the Key Center and is licensed in Florida and Virginia. She is pursuing her doctorate in education, focusing on counseling and supervision. This is the fifth webinar in a series of seven focusing on how private practitioners can improve their businesses.
Summarize the basic tenets of Janis Manalang MS, LPC webinar presentation.
Provide information on how to successfully get and keep your clients.
Discuss the importance and give examples of good quality customer service.
One aspect of creating a successful counseling relationship is to ensure a connection between the counselor and the client. Ryan Thomas Neace, M.A., LPC, NCC, CCMHC, argues that “impersonal methods” such as voicemail and websites can alienate clients and make it more difficult for a counselor to form that level of trust and professionality that is crucial in the counseling relationship. In this webinar, Mr. Neace discusses the importance of answering the phone and making a direct, personal connection with people as the primary way to recruit new clients. Mr. Neace has worked in private practice in Missouri and Virginia, and he founded CounselingInternships.com. This is the sixth webinar in a series of seven focusing on how private practitioners can improve their businesses.
Summarize the basic tenets of Ryan Thomas Neace MA, LPC, NCC, CCMHC webinar presentation.
Discuss the primary pathway to new clients.
Provide insight on the importance of Clinicians answering the phones.
*Counselors requiring New York State approval must contact ACA upon completion to obtain customized CE certificate
Before deciding to open a private practice, counselors must make some very tough decisions about insurance, finances, legal issues and other considerations.
Learning Objectives: In this webinar participants will:
Review financial considerations before jumping into private practice
Consider options for renting or leasing space
Discuss legal and ethical considerations related to private practice.
*Counselors requiring New York State approval must contact ACA upon completion to obtain customized CE certificate
Understanding your brand is the first step towards building a successful private practice. Dr. Deb Legge explains the concept of brand and how it relates to the counseling practice. She discusses ways to discover and define your brand, then put it into practice.
Learning Objectives:
In this webinar participants will:
Understand the term “brand” and what it means to their business
Discover ways to define and refine a counselor’s brand
Learn strategies for effectively and efficiently marketing their brand
*Counselors requiring New York State approval must contact ACA upon completion to obtain customized CE certificate
In this third webinar of the Private Practice series, Dr. Legge discusses ways to keep your business running smoothly. Topic such as billing, coding, note keeping, and HIPAA requirements are reviewed.
Learning Objectives:
In this webinar participants will:
Learn how to set professional fees.
discover how to work with third-party payers.
Learn how to successfully transition from an insurance model to a self-pay model.
