Questions

For questions related to content by phone, please call 
Toll Free: 800.298.2276 x222
Phone support is available Monday to Friday from 8:30 am to 5:30 pm EST.

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Toll Free: 877.796.1325
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Phone support is available Monday to Friday from 9am to 5pm EST.

Free CE of the Month

Q. Why can't I take the Free CE of the Month offering?

A. The Free CE of the Month is only available to active ACA members. Please be sure to use the ACA username and password associated with your membership record 

Q. How do I receive the previous Free CE of the Month offerings?

A. Only the CE that is featured during the current month is available at no cost. Previous offerings have been placed back into ACA’s inventory of courses for sale and are no longer available as a free offering.

Q. How do I get to the Free CE of the Month offering?

A. You can register for the Free CE of the Month by logging into www.aca.digitellinc.com and clicking on the Free CE of the Month graphic.

Certification, Accrediting, and CE approvals

Q. Is this approved or accepted by [state, CRCC, etc.] for CE's?

A. Each offering lists the CE hours applicable to each approval body. All of ACA’s courses are approved through the National Board for Certified Counselors (NBCC), so if your state accepts NBCC CE credits, they will accept our CE credit. Additional information and a list approval bodies can be found at https://www.counseling.org/continuing-education/ce-approval

It is the responsibility of the learner to determine if his or her licensing board will accept these CEs.

Q. How do I report my CEs to meet [state, certification, etc.] requirements?

A. Each state/licensure board varies. Check with your state/licensure board to find out how/when your CEs need to be submitted. Contact information is provided on our website at

https://www.counseling.org/knowledge-center/licensure-requirements

CEs

Q. How many CE's do I earn for this offering?

A. Each offering lists the total number of approved CEs under the associated title or event summary.

Q. How do I get my CE certificates?

A. A person will earn their CE certificate once they have submitted and successfully completed the test and evaluation. Certificates are saved for a minimum of five years and can be accessed by clicking on “My Account” then “CE Transcript” once logged in.

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